Last modified: May 18, 2023
1. Acceptance of the Terms and Service
This Going Platform is offered and available to users who are 18 years of age or older. By using the Going Platform, you represent and warrant that you are of legal age to form a binding contract with Going and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Going Platform.
2. Changes to the Terms
Going may revise and update these Terms from time to time in its sole discretion. All changes are effective immediately when Going posts them and apply to all access to and use of the Going Platform thereafter. However, any changes to the dispute resolution provisions set forth in the Governing Law and Jurisdiction section will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Going Platform.
Your continued use of the Going Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
3. Accessing the Going Platform and Account Security
Going reserves the right to withdraw or amend the Going Platform, and any service or material provided on the Going Platform, in Going's sole discretion without notice. Going will not be liable if for any reason all or any part of the Going Platform is unavailable at any time or for any period. From time to time, Going may restrict access to some parts of the Going Platform, or the entire Going Platform, to users, including registered users.
You are responsible for:
If you choose, or are provided with, a user name, password or any other piece of information as part of Going security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Going Platform or portions of it using your user name, password or other security information. You will be responsible for all activities that occur under that password. You agree to notify Going immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
You also represent and warrant that: (i) you will not select or utilize a user name (including an email address used as a user name) of another person with intent to impersonate that person; (ii) you will not select or utilize a user name in which another person has rights, if you do not have that person's authorization to use such name; and (iii) you will not select or utilize a user name that Going in its sole discretion deems offensive.
Going has the right to disable any user name, password or other identifier, whether chosen by you or provided by Going, at any time in its sole discretion for any or no reason, including if, in Going's opinion, you have violated any provision of these Terms.
4. Intellectual Property Rights
The Going Platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Going, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms permit you to use the Going Platform, including all Services, solely for your personal, non-commercial use only. If you wish to make commercial use of any of the materials accessed through the Going Platform, or wish to make materials public in any way, you must obtain prior express written consent from Going. Without limiting the generality of the foregoing, the following are types of uses that Going expressly defines as falling outside of “non-commercial use”: the sale or rental of (1) any part of the Going Platform, including the Services and any communications received via the Services; (2) any derivative works based at least in part on the Going Platform and Services; and (3) any collective work that includes any part of the Going Platform, including the Services and any communications received via the Services. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Going Platform, except as follows:
You must not:
Except as otherwise agreed to between you and Going, you must not access or use for any commercial purposes any part of the Going Platform including any Services or materials available through the Going Platform.
If you wish to make any use of material on the Going Platform other than that set out in this section, please address your request to: [email protected].
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Going Platform in breach of the Terms, your right to use the Going Platform will cease immediately and you must, at Going's option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Going Platform or any content on the Going Platform or provided by the Services is transferred to you, and all rights not expressly granted are reserved by Going. Any use of the Going Platform not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
The Going name, Going logos, and all related names, logos, product and service names, designs and slogans are trademarks of Going or its affiliates or licensors. You must not use such marks without the prior written permission of Going. All other names, logos, product and service names, designs and slogans on the Going Platform are the trademarks of their respective owners.
6. Prohibited Uses
You may use the Going Platform, including the Services, only for lawful purposes and in accordance with these Terms. You agree not to use the Going Platform:
Additionally, you agree not to:
7. User Contributions
The Going Platform may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, blogs, community areas and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Going Platform.
All User Contributions must comply with the Content Standards set out in these Terms.
Any User Contribution you post to the Going Platform will be considered non-confidential and non-proprietary. By providing any User Contribution on the Going Platform, you grant Going and its affiliates and service providers, and each of their and Going’ respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Going, has full responsibility for such content, including its legality, reliability, accuracy and appropriateness.
Going is not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Going Platform.
8. Monitoring and Enforcement; Termination
Going has the right to:
Without limiting the foregoing, Going has the right to fully cooperate with any law enforcement authorities or court order requesting or directing Going to disclose the identity or other information of anyone posting any materials on or through the Going Platform. YOU WAIVE AND HOLD HARMLESS GOING AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, Going cannot and does not undertake to review all material before it is posted on the Going Platform and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, Going assumes no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. Going has no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
9. Content Standards
These content standards (“Content Standards”) apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
10. Copyright Infringement
If you believe that any User Contributions violate your copyright, please see Going’ Copyright Policy set forth below for instructions on sending Going a notice of copyright infringement. It is the policy of Going to terminate the user accounts of repeat infringers.
11. Reliance on Information Posted
The information presented on or through the Going Platform is made available solely for general information purposes. Going does not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. Going disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Going Platform, or by anyone who may be informed of any of its contents.
The Going Platform may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Going, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Going. Going is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
12. Changes to the Going Platform
Going may update the content on the Going Platform from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Going Platform may be out of date at any given time, and Going is under no obligation to update such material.
13. Paid and Premium Services, Free Trials and Cancellation Policy
If you purchase any Services from Going (the “Premium Services”), you agree to pay the applicable fees and taxes. Failure to pay these fees may result in the termination of the Premium Services. From time to time, Going may offer a free trial of Premium Services (a “Free Trial”). After the duration of the Free Trial (the “Free Trial Term”), the Free Trial will automatically become a regular paid subscription to the Premium Services, and Going will bill for the first segment of the Premium Services that you have signed up for (i.e. annually) on the 1st day after your Free Trial Term ends unless you cancel during the Free Trial Term. Each User may redeem only one Free Trial. Going will issue refunds in its sole discretion. Going is under no obligation to issue a refund at any time, but please contact us if you want to discuss your issue.
Going has no obligation to notify you when (1) your Free Trial ends or is scheduled to end, or (2) when your account is charged or is scheduled to be charged. To cancel your Free Trial, you may cancel your subscription directly in your account here: https://app.going.com/settings/plan-and-billing. If you do not cancel your Free Trial during the Free Trial Term, you will be billed for the first annual period of Premium Services on the 1st day after the Free Trial Term ends. Our subscription charges are billed according to the schedule you signed up for (i.e. monthly, quarterly, semi-annually, or annually) and are not refundable once they have been charged. We do not issue pro-rated refunds on any unused portion of your subscription.
If you do not cancel any Premium Services prior to the end of the Premium Services term, the Premium Services will automatically renew at the current Going rate, and automatically billed and charged to you using the payment method originally used to purchase the Premium Services.
You agree to contact us at [email protected] if there are any billing issues, duplicate charges, etc. before disputing any charges as illegitimate.
14. Going For Teams.
15. Purchase of Goods.
All sales of physical goods (“Goods”) purchased through the Going Platform are final. Going does not offer any returns, exchanges, or refunds.
16. Gift Cards
Gift cards purchased through Going Platform are not refundable or returnable after purchase, except as required by law. Except as otherwise provided, gift cards may only be used for Going annual Premium membership subscriptions for the number of years purchased (e.g. 1, 2 or 5 year subscriptions), and cannot be redeemed or returned for cash or used for any purpose, including the purchase of any Goods, unless required by law. When a Premium member redeems a gift card, the amount of time purchased will be added to the member’s current subscription, but the terms of the renewal will remain the same. Gift cards cannot be resold. Gift cards should be kept in a safe place. Going is not responsible for cards lost, stolen or damaged, or used without permission.
17. Information About You and Your Visits to and Use of the Going Platform
18. Linking to the Going Platform and Social Media Features
You may link to Going’ homepage at https://going.com/, provided you do so in a way that is fair and legal and does not damage Going’ reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on Going’ part without Going’ express written consent.
The Going Platform may provide certain social media features that enable you to:
You may use these features solely as they are provided by Going, and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions Going provides with respect to such features. Subject to the foregoing, you must not:
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms.
You agree to cooperate with Going in causing any unauthorized framing or linking immediately to cease. Going reserves the right to withdraw linking permission without notice.
Going may disable all or any social media features and any links at any time without notice in Going’ discretion.
19. Links from the Going Platform
If the Going Platform, including the Services, contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. Going has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Going Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
20. Geographic Restrictions
The owner of the Going Platform, Going, is based in the state of Colorado in the United States. Going makes no claims that the Going Platform or any of its content is accessible or appropriate outside of the United States. Access to the Going Platform may not be legal by certain persons or in certain countries. If you access the Going Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. If you are visiting the Going Platform or using the Services from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including your registration or personal information) across international boundaries. By visiting the Going Platform, using the Services, and/or communicating electronically with Going, you consent to such transfers. If you access the Going Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
21. DISCLAIMER OF WARRANTIES
YOU UNDERSTAND THAT GOING AND ITS LICENSORS CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE GOING PLATFORM, INCLUDING THE SERVICES, WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO GOING PLATFORM FOR ANY RECONSTRUCTION OF ANY LOST DATA. GOING WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE GOING PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE GOING PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE GOING PLATFORM, ITS CONTENT AND ANY SERVICES OR GOODS OR OTHER ITEMS OBTAINED THROUGH THE GOING PLATFORM, IS AT YOUR OWN RISK. THE GOING PLATFORM, ITS CONTENT AND ANY SERVICES, GOODS OR ITEMS OBTAINED THROUGH THE GOING PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GOING NOR ANY PERSON ASSOCIATED WITH GOING MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, TIMELINESS OR AVAILABILITY OF THE GOING PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER GOING NOR ANYONE ASSOCIATED WITH GOING REPRESENTS OR WARRANTS THAT THE GOING PLATFORM, ITS CONTENT OR ANY SERVICES, GOODS OR OTHER ITEMS OBTAINED THROUGH THE GOING PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT GOING’ WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE GOING PLATFORM OR ANY SERVICES, GOODS OR OTHER ITEMS OBTAINED THROUGH THE GOING PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
GOING HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
22. Limitation on Liability
EXCEPT AS OTHERWISE PROVIDED, IN NO EVENT WILL GOING, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE GOING PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT OR SERVICES AVAILABLE THROUGH THE GOING PLATFORM, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE GOING PLATFORM OR SUCH OTHER WEBSITES, AND ANY GOODS PURCHASED THROUGH THE GOING PLATFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless Going, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Going Platform, including, but not limited to, your User Contributions, any use of the Going Platform's content, Services, Goods and products other than as expressly authorized in these Terms or your use of any information obtained from the Going Platform.
24. Governing Law and Jurisdiction
All matters relating to the Going Platform and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms or the Going Platform, including the Services and goods obtained through the Going Platform, shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado in each case located in the City and County of Denver, although Going retains the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
By using the Going Platform, in any way, including obtaining Services, Goods and gift cards, you unconditionally consent and agree that: (1) any claim, dispute, or controversy (whether in contract, tort, or otherwise) you may have against Going arising out of, relating to, or connected in any way with the Going Platform or the determination of the scope or applicability of these Terms to arbitrate, will be resolved exclusively by final and binding arbitration administered by JAMS and conducted before a sole arbitrator in accordance with the rules of JAMS; (2) this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16; (3) the arbitration shall be held in Denver, Colorado; (4) the arbitrator’s decision shall be controlled by these Terms and any of the other agreements referenced herein that you may have entered into in connection with Going; (5) the arbitrator shall apply Colorado law consistent with the FAA and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (6) there shall be no authority for any claims to be arbitrated on a class or representative basis, and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; and (7) the arbitrator shall not have the power to award punitive damages against you or Going. If any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the rules of JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (6) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor Going shall be entitled to arbitrate their dispute.
26. Limitation on Time to File Claims
27. Waiver and Severability
No waiver by Going of any term or condition set forth in the Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Going to assert a right or provision under the Terms shall not constitute a waiver of such right or provision.
If any provision of the Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
28 Entire Agreement
29. Your Comments and Concerns
The Going Platform is operated by Going, Inc.
All notices of copyright infringement claims should be sent to the copyright agent designated in Going’ Copyright Policy as set forth below in the manner and by the means set forth therein.
All other feedback, comments, requests for technical support and other communications relating to the Going Platform should be directed to: [email protected].