Received a deal you like from Going? Follow these instructions to find and book an amazing deal.
Step 1: Click the booking button on the website.
Every deal email includes a link to the Going website with more information about the deal and a link to find the deal using Google Flights.
👉 Even if you know how to use the booking site mentioned in the deal email, we recommend using the booking button found on the website. It includes all of the filters and additional criteria that are needed to get the fares we’ve found to appear.
[Reminder: Going does not receive referral fees for flights you book. Period. The booking links are there to help you out.]
Step 2: Customize your search criteria to explore availability.
After clicking the booking button (see Step 1), you may need to change some of the details of your search, such as:
- Departure airport
- Departure dates
- Trip duration
- Number of travelers
Step 3: Book via the airline or an online travel agency (OTA).
All flights must be booked directly through the airline or an online travel agency. (Going is not an online travel agency, so we don’t have any involvement in the booking process.)
Tickets are often cheaper via online travel agencies.
Online travel agencies often have the lowest available prices for our deals. When this occurs, we’ll call it out in the Booking Instructions section of the email so you can decide how you’d like to book.
When the price is similar, we recommend booking directly with the airline. Here’s why:
- Cancellation flexibility: For flights to and from the US, booking directly with the airline (vs. with an online travel agency) typically means you can cancel within 24 hours of purchase under the US Department of Transportation's 24-hour rule. Note: Some OTAs have similar cancellation policies.
- Easier to resolve issues with reservations: In the event that something comes up, it’s often easier to deal directly with the airline than working through a third party.
For detailed instructions on how to use the most common online travel agencies or flight search engines, check out these guides, or read our guide to online travel agencies.
Can’t find the fare quoted in the deal alert email?
If you’ve followed the instructions above (use that booking button!) and still can’t find the deal, there are a few things that could be going on.
The deal is not available for your departure dates or route.
Double check the dates and route (departure and destination airports) in the deal email to make sure the dates you’re searching for are listed.
Or, the deal is no longer available.
We do our best to estimate how long deals will last, but it’s more of an art than a science. If you have a question about a deal, please contact us and we’ll be happy to take a look at what’s going on.